PRIVACY POLICY
Five Elements Agency (“Five Elements Agency“, “we”, “us” or “our”) is committed to respecting your privacy. The purpose of this Privacy Policy (“Privacy Policy”) is to explain how we will use any personal information about you that we collect, use, share, and store of our website –https://fiveelements.net(the “Sites”), the disclosure of personal data when you use our services, the choices you have associated with that data and the rights you have in any personal data we hold about you. Also, to tell you about the policies and procedures that we have in place to respect your privacy and keep your personal data secure.
This Policy applies to the Sites, applications, products and services (collectively, “Services”) on or in which it is posted, linked, or referenced.
We use your data to provide and improve our services. By using our services, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from the Sites.
This Privacy Policy applies to you if you:
Visit a Five Elements Agency facility, purchase a ticket for an event or at a venue owned, operated, promoted, or serviced by Five Elements Agency, its affiliates, subsidiaries and parent company;
Use or access our products, services, or technology in venues and events we own or operate; and Interact with us online, use our mobile applications, visit our websites, or interact with or reference our products/services online, including via social media (e.g. when we correspond with you via social media, when we access information provided by social media platforms in relation to our pages on those platforms, or if you reference or interact with our Events and Venues (as defined below) on social media) (collectively, our “Services”).
DEFINITIONS
Service: Service is all the online and offline applications operated by Five Elements Agency (such as websites, mobile applications, venues, etc..) and all the services offered by Five Elements Agency (more info at https://fiveelements.net)
Personal Data: Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data: Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies: Cookies are small files stored on your device (computer or mobile device).
INFORMATION COLLECTION AND USE
We collect several different types of information for various purposes to provide and improve our Services to you.
Types of Data Collected:
I.- Personal Data
While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
Identity information, such as your first name, last name, username or similar identifier, title, date of birth and gender;
Contact information, such as your email address and telephone number;
Profile information, such as your username and password, interests, preferences, feedback and survey responses;
Feedback and correspondence, such as information you provide in your responses to surveys, when you participate in market research activities, report a problem with Service, receive customer support or otherwise correspond with us;
Financial information, such as your credit card or other payment card details;
Transaction information, such details about purchases you make through the Service and billing details;
Usage information, such as information about how you use the Service and interact with us;
Marketing information, such as your preferences for receiving marketing communications and details about how you engage with them;
Financial information, such as bank account number and bank routing number; financial assets holdings; and
Technical information, such as your Ethereum wallet address and network information regarding transactions. Please note that your Ethereum wallet address is not collected by https://fiveelements.net or associated plugins and mobile applications (“Five Elements Club App”).
Cookies and Usage Data
II.- Further Information We Collect In Relation to Five Elements Agency Service.
Further information we collect from you in relation to https://fiveelements.vip/ and https://pclub.vip (the “Five Elements Club Site”) and Five Elements Club Services may include:
Further identity information, such as your country of birth, nationality, national ID number, place of birth, employer and occupation;
Passport and/or photo ID for identity verification purposes;
Information required to comply with anti-money laundering (AML) laws and know-your-customer (KYC) requirements (such as nationality and place of birth);
Source of funds for participating in token launches; and
Information that you give us in relation to your purchased token holdings, such as earnings received from staking, and the number of tokens in your wallet.
III.- Usage Data
We may also collect information on how the Services is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
IV.- Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Services and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Services.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings. Security Cookies. We use Security Cookies for security purposes.
More info about our Cookies Policy: https://www.fiveelements.net/cookies-policy/
USE OF DATA
Five Elements Agency uses the collected data for various purposes:
To provide and maintain our Services
To notify you about changes to our Services
To allow you to participate in interactive features of our Services when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
To comply with law, as we believe necessary or appropriate to comply with applicable laws (including anti-money laundering (AML) laws and know-your-customer (KYC) requirements), lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.
For compliance, fraud prevention, and safety; to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
TRANSFER OF DATA
The Company has offices outside of the EU and has affiliates and service providers in Singapore and in other countries. Your personal information, including Personal Data, may be transferred — and maintained on — computers to or from Singapore or other locations outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
EU users should read the important information provided below about transfer of personal information outside of the European Economic Area (EEA).
Five Elements Agency will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
DISCLOSURE OF DATA
Disclosure for Law Enforcement
Under certain circumstances, Five Elements Agency may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
Five Elements Agency may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of Five Elements Agency
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
SECURITY OF DATA
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
SERVICE PROVIDERS
We may employ third party companies and individuals to facilitate our Services (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
LINKS TO OTHER SITES
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
CHILDREN’S PRIVACY
Our Service does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
CONTACT US
If you have any questions about this Privacy Policy, please contact us:By email: go@fiveelements.net